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FAQs
Questions worth asking before you engage anyone
Straight answers, including a few most firms would rather you didn't ask.
A buyers advocate (also called a buyers agent) is engaged and paid by the purchaser to search for, evaluate, negotiate and secure property — the mirror image of a selling agent, who is engaged and paid by the vendor. We handle everything from shortlisting to the final negotiation or auction bid.
Exclusively by you, the client. We never accept commissions, referral fees or incentives from selling agents, vendors or developers for recommending a property. Your written fee proposal is the only fee we're paid — see Services & Fees for how that's structured.
Buyers agents in Australia operate under state-based real estate licensing (the specific licence type varies by state). We hold the appropriate licensing for the states we operate in, and we're happy to provide licence details on request during your discovery call.
Fair question, and we won't oversell it. What we offer instead of a long track record is full personal attention on every file, complete transparency on fees and process, and the same structural independence any buyers advocate should have. If that trade-off doesn't work for you, we'd rather you know that upfront than after you've engaged us.
Yes — this is one of the most common reasons clients engage a buyers advocate. We inspect, video-walkthrough, assess and can bid or negotiate on your behalf anywhere in Australia, so you're not forced to fly interstate for every open home or auction.
Both — though the large majority of our work is investment purchases. The same discipline applies whether it's your first investment property, your next addition to a portfolio, or a home to live in — only the criteria change.
Neither by default — your brief decides. Some clients need the purchase to hold its own on cash flow from day one; others can carry a lower yield for a stronger growth profile. We model both against your borrowing position so the trade-off is explicit before you commit, rather than discovered afterwards.
Yes, routinely. We're not licensed to give finance or tax advice and won't pretend otherwise — but the buying brief works far better when it's built with your borrowing capacity and structure already understood, so we're happy to coordinate directly with your existing advisers.
It depends on how specific your brief is and how competitive your target market is — a tightly defined brief in a fast-moving suburb can move in weeks; a broader search with strict criteria can take longer. We'll give you a realistic estimate after your discovery call, not an optimistic one designed to win the engagement.
We'd rather revisit the brief with you than push you into a compromise purchase just to close the engagement. Our fee structure and pledges (see About) are built so that finding the right property — not any property — is the actual goal.
Sometimes, yes — and we'll tell you so on the discovery call if that's genuinely the better path for your situation. Where an advocate tends to earn their fee is time saved, access to properties you wouldn't otherwise see, and a calmer, less emotional negotiation or auction outcome.
Yes — auction bidding is one of our core services. We agree a strategy and ceiling price with you beforehand, then bid on your behalf, either as your registered proxy or in person on auction day.
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